Quick Guide To HeyDoctor

How to use HeyDoctor

Christina Jansen avatar Brendan Levy avatar Sara Lambe avatar +2
24 articles in this collection
Written by Christina Jansen, Brendan Levy, Sara Lambe and 2 others

Getting started with your visit at HeyDoctor

A step-by-step guide to creating an account, completing a visit, and having a consultation with the doctors
Christina Jansen avatar
Written by Christina Jansen
Updated over a week ago

How do I share the medical record from my visit with my primary care provider?

Brendan Levy avatar
Written by Brendan Levy
Updated over a week ago

How long will it take for the doctors to review my visit?

More info about our office hours
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Written by Brendan Levy
Updated over a week ago

Is my information safe?

Here's how we protect and encrypt your private information
Brendan Levy avatar
Written by Brendan Levy
Updated over a week ago

Is this legit? Are the doctors here licensed?

Our doctors are Board certified and we are fully HIPAA compliant
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Written by Brendan Levy
Updated over a week ago

How do I access my secure messages with the doctors?

Here's how to log in and use the secure message center, whether you're on your phone's internet browser, a computer, or on the app!
Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Do you offer prescriptions for pets?

We aren't able to treat animals at HeyDoctor
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Written by Steve Goodrich
Updated over a week ago

How do I turn on notifications?

Turn on notifications for important updates about your visit!
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Written by Robert Kreklau
Updated over a week ago

How will I know if a prescription has been sent as part of my visit?

Here's how to know if the doctors have sent you a prescription
Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Where is HeyDoctor available?

HeyDoctor is available in certain states where we have doctors.
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Written by Brendan Levy
Updated over a week ago

How much does it cost to use HeyDoctor?

Click here for information about the price of HeyDoctor consultations
Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

How to get a blood pressure reading for your HeyDoctor visit

And why we may ask for your blood pressure!
Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Will insurance cover this?

Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Who should use this?

This explains who should use HeyDoctor and what medical services we provide.
Brendan Levy avatar
Written by Brendan Levy
Updated over a week ago

Is the cost of the medicine included in the fee for my visit with HeyDoctor?

Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Does HeyDoctor provide any mental health services or prescribe anti-depressants or anti-anxiety medicine?

Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

HeyDoctor sent me a prescription. What do I need to do to get it?

Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Do you write doctor's notes for school or work?

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Written by Sara Lambe
Updated over a week ago

Will I see a doctor?

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Written by Sara Lambe
Updated over a week ago

Is there a money back guarantee?

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Written by Sara Lambe
Updated over a week ago

Do I have to be in the United States to use HeyDoctor?

Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Can I use a Flexible Spending Account (FSA, Flex Card) to pay for my visit on HeyDoctor?

Sara Lambe avatar
Written by Sara Lambe
Updated over a week ago

Do you send prescriptions to mail order pharmacies?

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Written by Sara Lambe
Updated over a week ago

Do you prescribe pain, ADHD, or sleep medicines? Do you prescribe Drug Enforcement Agency (DEA) scheduled medicines?

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Written by Sara Lambe
Updated over a week ago