Instead of entering a password on our site, we’ll send you a verification code at the email address you used to register your account.

If you're having trouble with the verification code and are using your phone, please find your phone type below for some troubleshooting help.

If you are using a laptop or desktop computer, please visit this help page.


Using an Android phone

1. Make sure you are using the Chrome browser and go to the GoodRx Care website.

2. On the Care website, click the menu icon in the top right corner and tap the option to Sign In.

4. Enter your email address and tap Continue. You will be sent an email containing a secure 6-digit code to enter in order to verify your account.

5. Open a new tab in the Chrome browser. Please make sure that you do not close the GoodRx Care tab asking you to enter the verification code.

6. Log into your email in the new tab and check for the email containing the verification code. If you don’t see the email right away, give it a minute, refresh your inbox, and check your spam folder as well.

7. Once you have the verification code, switch back to the GoodRx Care tab and enter the code to finish logging in.

8. Enter the code and tap Sign In to complete the sign in process.


Using an iPhone

1. Make sure you are using the Safari browser and go to the GoodRx Care website.

2. Click the Sign In link at the upper right corner.

3. Enter your email address and tap Continue. You will be sent an email containing a secure 6-digit code to enter in order to verify your account.

4. Open a new tab in the Safari browser by clicking the following symbol below the web address and clicking on the "+" symbol at the bottom left corner of your browser. Please make sure that you do not close the GoodRx Care tab asking you to enter the verification code.

5. Log into your email in the new tab and check for the email containing the verification code. If you don’t see the email right away, give it a minute, refresh your inbox, and check your spam folder as well.

6. Once you have the 6 digit code, go back to the GoodRx Care tab by clicking on symbol at the bottom of your screen again. Select the GoodRx Care tab to get back to the Care website.

7. Enter the code and tap Sign In to complete the sign in process.

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