It is common to be seen by a medical provider within a few minutes, though wait times can be longer nights (after 8 pm PT) and weekends. For more information about wait times, click here.

Your medical provider will send you a message when they are ready to see you.

If you missed the video chat link, simply log back in and send a secure message letting the clinical team know that you are ready to chat. For help doing that, click here.

For more information on video chats, click here.