Video chat office hours
For visits that require the completion of a video chat, our medical team is available for video calls during the hours listed below:
All Video Visits (excluding Mental Health visit):
Monday - Friday: 7am - 4pm PST
Saturday - Sunday: 8am - 1pm PST
Mental Health Video Visits:
Monday - Friday: 9am - 2pm PST
Mental Health Video Visits are currently only available in select states and the service is not currently available on the weekends. We are working to expand the both the states and hours of service.
What if I did my visit outside of office hours?
If you are placing a visit outside of those office hours, don't worry! You will see a message letting you know that the doctors are unavailable. You can Resume your visit during office hours without losing your progress.